I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since s...read moreI do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.read less - 3/01/2020
This is a unique place because it serves both dentists and patients. For patients, this is an imaging center only. There are no diagnostics done here. There is a dentist on staff, but he is only there for imaging purposes, no diagnosis. As a dentist,...read moreThis is a unique place because it serves both dentists and patients. For patients, this is an imaging center only. There are no diagnostics done here. There is a dentist on staff, but he is only there for imaging purposes, no diagnosis. As a dentist, I would say that to be fair a niche place like this couldn't be expected to bill insurances. They would have to hire an entire separate staff to deal with all the thousands of types of insurances you have. For dentists: This is a great service to your patients because if you do not own a 3d x ray machine, you don't have to invest the $200,000.00, you can refer your patients here and cad ray will send you the digital files. You can also send them files to have custom surgical guides made. The folks who work here go out of their way to explain how things work. If you don't have a doctor, they can refer you to a dentist who can diagnose your problems. I always call ahead to make an appointment.read less - 6/02/2018
Michael Martinsen
Honestly the best service that I've received in dental tech support. I had originally purchased a scanner with another supplier and was underwhelmed with the support I received. I switched over to CAD-Ray for my second scanner and have never been let...read moreHonestly the best service that I've received in dental tech support. I had originally purchased a scanner with another supplier and was underwhelmed with the support I received. I switched over to CAD-Ray for my second scanner and have never been let down. They are prompt and exceptionally knowledgeable about the products they support. Thank you CAD-Ray for keeping my practice moving smoothly!read less - 8/27/2021
Carter Mitchell
Pretty much echoing what everyone else has said. Frank DeLuca and the whole team at CAD-RAY are fantastic. The best customer service and support in dentistry, hands down, not even a close second. We are thrilled with our Medit scanner and will certai...read morePretty much echoing what everyone else has said. Frank DeLuca and the whole team at CAD-RAY are fantastic. The best customer service and support in dentistry, hands down, not even a close second. We are thrilled with our Medit scanner and will certainly be choosing CAD-RAY for any future purchases.read less - 12/30/2021
Daniel Eley
I just bought the new Medit i700. I placed the order on Friday, it shipped on Monday, and it arrived on Tuesday. So far it has been a great experience. They also provide a lot of quality videos for learning to use the scanner. - 5/05/2021
Suresh Goel
I have enjoyed using the Medit i500 scanner. Previously I had two 3Shape scanners, however, the yearly fees were adding up and there are no ongoing fees with the Medit. Quality is great, and support has also been solid. Overall very happy with thi...read moreI have enjoyed using the Medit i500 scanner. Previously I had two 3Shape scanners, however, the yearly fees were adding up and there are no ongoing fees with the Medit. Quality is great, and support has also been solid. Overall very happy with this purchase.read less - 2/16/2020
Just purchased i700 and had training with Andy.
Andy was very patient and informative . He went through everything and made sure I was comfortable with my equipment before leaving. I am really excited about this new technology. - 1/05/2023
Fantastic support. Bought a Medit Intraoral scanner and it has been a game changer in my practice. Can’t wait to pair a mill with the help of cadets in the future! - 6/19/2020
Yoav Taub
I purchased my Medit from Cad-Ray just prior to Covid and they have been fantastic in getting me the proper training on the machine, both through there 2 day class as well as the many video's they post on the website. I recently purchased some acce...read moreI purchased my Medit from Cad-Ray just prior to Covid and they have been fantastic in getting me the proper training on the machine, both through there 2 day class as well as the many video's they post on the website. I recently purchased some accessories for a different office and they accidently sent it somewhere else. After a quick email they had my stuff at my door within 24 hrs and they threw in a box of tips which I was not expecting (around $300). It is a pleasure to deal with them!read less - 7/19/2021
Mike Holt
We purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has bee...read moreWe purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has been there every step of the way checking in weekly answering all of our questions. We highly recommend CAD-Ray and look forward to doing business with them in the future.read less - 7/24/2022
Mark Sperling
Got a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed a...read moreGot a great deal in the medit i700 and the training was top notch. I had about 3 one hour sessions with Ryan at cadray and he was clear, concise and knowledgeable in both the software and hardware components of the computer/scanner and the detailed aspects of the dentistry itself. Got a direct line going forward and would recommend cad ray to anyoneread less - 8/17/2022
Micah Bickel
Great products, training and support - 11/01/2021
Preston Poole
Great company with even better customer service. Premier dental business with digital dentistry and scanners! - 11/03/2022
ed borio
I was dragging my feet before purchasing my first scanner because I was apprehensive of the effort required to change to a digital workflow. Laura assured me my fears were overblown and because of her patience and exceptional training abilities it h...read moreI was dragging my feet before purchasing my first scanner because I was apprehensive of the effort required to change to a digital workflow. Laura assured me my fears were overblown and because of her patience and exceptional training abilities it has been a rewarding and relatively seamless transition to the world of scanning. I never dreamed implementation would have been this easy and its attributed to Laura's skillful training ability. The scanner is wonderful and powerful, but we would have never been able to unlock its potential without her assistance.read less - 8/31/2021
I purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
Armen and Frank consider your purchase to be the beginning of your relationship with them, not...read moreI purchased my medit i500 scanner about a year ago from CAD Ray, and I have been extremely happy with both the scanner and the service / support.
Armen and Frank consider your purchase to be the beginning of your relationship with them, not the end. They do their best to make sure you learn everything you need to know in order to get the best possible results .
They answer calls and messages promptly, and it never takes me very long to get my questions answered.
I am VERY glad I bought from them, and not from one of the "big box" Dental Mega retailers.read less - 10/09/2019
Andy was wonderful with setting everything up and explaining everything. The Medit i700 has been great thus far, easy set up! The only "issue" is that it can be occasionally glitchy. - 1/11/2022
I always rely on Frank to help with any questions or concerns regarding our printer. The best in tampa. - 1/25/2023
Matt Stratman
only dental company that I have no complaints about - 11/03/2022
Thanh Huynh
I am beyond impressed with Destaney and Cad-Ray! Despite accidentally throwing away my old scanner, which I was supposed to return, their team went above and beyond to advocate for me. Their exceptional support and understanding turned a stressful si...read moreI am beyond impressed with Destaney and Cad-Ray! Despite accidentally throwing away my old scanner, which I was supposed to return, their team went above and beyond to advocate for me. Their exceptional support and understanding turned a stressful situation into a seamless experience. Highly recommend!read less - 8/02/2024
David Paquette
Cad-Ray has been super-efficient and very easy to work with! Highly recommend them for Medit sales and support! - 11/09/2021
Thanks for delivering amazing courses. Always thinking beyond dentistry. Thanks for sharing all so selflessly. - 11/13/2022
Aaron - Cooleysmiles
fantastic experience with this company for over 7 years! Top customer service and support! Its great having them as part of our team! Highly recommend! - 3/22/2022
STAR DENTAL CLINIC
This has changed my way of doing things forever. I can’t live without my Medit scanner. I promote it to all my friends like crazy. Support with Cad ray is awesome. They return calls within seconds. The price for scanner is ridiculously good and the ...read moreThis has changed my way of doing things forever. I can’t live without my Medit scanner. I promote it to all my friends like crazy. Support with Cad ray is awesome. They return calls within seconds. The price for scanner is ridiculously good and the quality of images is amazing. Their website has soo many educational videos. It doesn’t end. I love the ability to mobilize it from one off to another until I buy a second one. I’m can’t wait u til I have the time to learn all the other cool technology cad ray has. It’s amazing.read less - 7/24/2020
Roopam Garg
I purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I st...read moreI purchased Medit scanner few weeks ago . Frank and Nick have been really excellent answering my questions promptly. The scanner itself is wonderful with no back fees , customer service is top notch. The entire team works fast and helps you out. I strongly recommend this scanner!read less - 6/17/2020
Cadray has great support and service! They are very responsive to questions. Love the new medit scanner! - 5/06/2021
Dr. Howard Lassin
Great 1st lesson with Ryan on the Mediti700. We are ready to scan:) - 12/30/2022
Dan Malloy
Extremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided...read moreExtremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided me through what I would need. Very impressed. Would recommend!read less - 2/02/2020
ycsongdds
I have had zoom training with Andy today. I can honestly say that he was the best. He was patient and very throughal. I learned a lot I would ask him again when I need support again Thanks Rodger - 3/15/2023
Alec Keon
I was on the fence on getting a scanner for years and finally pulled the trigger. CAD-Ray's support and knowledge has made this one of the best investments in my practice to date. When I spoke with Damien on the phone about my options he literally sa...read moreI was on the fence on getting a scanner for years and finally pulled the trigger. CAD-Ray's support and knowledge has made this one of the best investments in my practice to date. When I spoke with Damien on the phone about my options he literally saved me thousands after figuring out what my exact needs were. I went with the Medit i600, MSI laptop and 3D dental systems cart. The final product looks and feels as premium as it gets.read less - 2/21/2024
Kirk Arritt (fldnstrm)
Whatever digital workflow addition you want to add to your dental practice look no further than Cad-Ray. Top notch support and training. - 1/29/2023
Gabriel Joel
Medit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amaz...read moreMedit i500 is an incredible scanner. I have experience with other types of scanners including IO and Desktop but this one is really impressive. It is blazing fast and takes beautiful scans. But more importantly is the company itself. Medit is an amazing company and is constantly trying to improve. They are always on the cutting edge and releasing new improvements all the time. They are always LISTENING to the customers on how to improve the scanning experience and change accordingly. The customer service is second to none. I highly recommend this scanner but even more highly recommend considering buying the scanner as a result of the great company and PEOPLE that stand behind it.read less - 10/09/2019
I have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the l...read moreI have owned this scanner for six months now. I have experience with other scanners including Trios and Carestream. The Medit scanner can stand with the big names. The scanned images are good. The ease of communication through the software with the lab is probably my favorite part. Another thing I like is that the company is very open to improvements and listens to what its customers are wanting.
Cad Ray has a great team working alongside this product and continually updates all of the users on new features or new ways to use existing features. They are extremely responsive to questions and provide fast and competent support to the product that they sell.
I would recommend both the scanner and the company to anyone looking to get into the digital scanning world.read less - 10/09/2019
These guys are great. Always available and helpful. My scanning issues were dealt with quickly and courteously. - 10/01/2021
JCarlos Mendoza
Had a good experience when purchasing my scanner, it was very easy, and to date after three months of using the scanner no support is a plus, anytime I call me I will answer and troubleshoot - 7/10/2022
Dino Mantis
I purchased the Medit700 a couple of months ago. I have the Cerec Primescan and what a difference!!! The Medit is easy to use and efficient!!! They have a great support system> Laura Geney is amazing. She is almost like being on call anytime I have a...read moreI purchased the Medit700 a couple of months ago. I have the Cerec Primescan and what a difference!!! The Medit is easy to use and efficient!!! They have a great support system> Laura Geney is amazing. She is almost like being on call anytime I have a question. If she is not available (which was only once) the person that helped me logged in and took care of my problem!! I highly recommend this scanner!!!read less - 12/30/2021
Chris Kleist
Cad-Ray is the absolute best if you're in the market for digital dental tools. I have purchased two Medit scanners through them. There will be hiccups with any complex piece of machinery, but every time I have needed Cad-Ray, they have been there. I ...read moreCad-Ray is the absolute best if you're in the market for digital dental tools. I have purchased two Medit scanners through them. There will be hiccups with any complex piece of machinery, but every time I have needed Cad-Ray, they have been there. I recently had a scanner go down. I called Cad-Ray tech support and they got me on the phone with Medit immediately. Within a day, a replacement scanner was sitting on my desk. It doesn't get much better than that.read less - 10/03/2024
I purchased my Medit scanner after the ADA meeting in 2018. I did it primarily on the personal recommendation of Armen Mirzayan, the owner of Cad-Ray. I have known Armen for over 15 years (we both were CEREC trainers) and he has always been unbeli...read moreI purchased my Medit scanner after the ADA meeting in 2018. I did it primarily on the personal recommendation of Armen Mirzayan, the owner of Cad-Ray. I have known Armen for over 15 years (we both were CEREC trainers) and he has always been unbelievably knowledgeable about dental technology and was always moving on the cutting edge.
When you see Armen's daily FB posts, it’s obvious that he is constantly pushing the envelope and exploring the limits of the Medit and the processes we use to idealize our push towards completely digital dentistry. Medit owners are fortunate to have Armen finding glitches and pushing for improvements in our scanner.
As far as after sale service, I can’t find a flaw with Cad-Ray. You won’t find a more supportive and dentist-centered company. Armen and Frank do everything to make purchasers happy and back up their sales.
I’ve heard of horror stories when people shopped elsewhere and only positive comments about Cad-Ray.
In summary, buy your Medit and other high tech equipment from Cad-Ray, you will be totally satisfied.
.read less - 10/08/2019
These guys are ALWAYS there to help if you get stuck. I’ve been happy with the mill (coritec one) and scanner (i500) I bought from them 2 years ago. I’d do business with them again. - 7/01/2021
Robin Thoman
Instant support, nice people at Cad-Ray but LOTS of trouble getting CIT 12m same-as-cash approval as offered. CIT fumbled around for 7d in finding credit report. Eventually fed up with inactivity or support after lifting Equifax credit freeze and d...read moreInstant support, nice people at Cad-Ray but LOTS of trouble getting CIT 12m same-as-cash approval as offered. CIT fumbled around for 7d in finding credit report. Eventually fed up with inactivity or support after lifting Equifax credit freeze and directed to Experian quagmire of automated phone calling tree.read less - 1/09/2021
Esther Quintana
Se ve muy bien, aunque yo le tengo, pánico, a los Dentistas, Sorry, pero tengo que ir, Ni modo - 2/25/2015
Shilpa Jobanputra
New user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people beh...read moreNew user and absolutely love my Medit i500 scanner. Easy to use, fast, affordable and so quick for a first timer IOS user like myself. Customer service is fantastic, as are the sales people. It’s good to know you have strong knowledgeable people behind the scenes ready to help at every turn. I would recommend this product highly. Happy in PAread less - 9/09/2020
Diego Humberto Marquez Rodriguez
I am a very happy customer, the team behind cad ray, is amazing. Ive had small issues, and tech support is always available. I always call for them to help me use new apps, or updates and they stay on the phone with me all thru out, until fixing the ...read moreI am a very happy customer, the team behind cad ray, is amazing. Ive had small issues, and tech support is always available. I always call for them to help me use new apps, or updates and they stay on the phone with me all thru out, until fixing the issue. Andy has helped me several times, and he's a really nice guy too, great attitude, doesn't make me feel dumb when I don't understand. Sometimes it feels like he's part of my office team! Thank you Cad Ray, thank you Andy!read less - 2/01/2023
P. Andrew Benson
For me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprieta...read moreFor me, getting this scanner was not a choice between Medit vs Itero or Medit vs Trios. Those companies have already eliminated themselves from consideration based on ridiculous cost, ridiculous ongoing fees, and greater concern for petty proprietary posturing than for ensuring full functionality of their products to their usership. Typical dental tech company stuff.
The real decision was between Medit vs continuing life in analog dentistry. Medit through Cad-ray was really the only choice. Awesome packages , awesome access to free training videos, awesome software updates, awesome access to live support, awesome support staff.
There's just nothing better in dentistry than to get a great product AND a chance to stick it to the man.read less - 6/16/2020
Matt Newman was excellent solving a cable problem.! Quick response and good follow up! - 9/11/2024
Richard Salvatore
I purchased a Medit Scanner from Cad Ray and the entire experience has been phenomenal. Their customer service is top notch and always accessible by text! I have FaceTimed Frank more than once during a hectic day to help me with my scanner. Thanks te...read moreI purchased a Medit Scanner from Cad Ray and the entire experience has been phenomenal. Their customer service is top notch and always accessible by text! I have FaceTimed Frank more than once during a hectic day to help me with my scanner. Thanks team!read less - 6/19/2020
Wes Buchman
Used CAD-Ray for my Medit scanner purchase, training, and assistance and have had zero problems. They are so quick to respond to inquiries and helping with any minor issues (which have been very minimal). Highly recommend working with this company - 8/27/2021
Ryan Anardi
Just ordered my i700 yesterday and it ships today. Customer support has been amazing in answering all my questions completely. Looking forward to my delivery day like a kid at Christmas. - 11/03/2021