5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. The...read more5 stars for a great product and great service. After much research I knew I was set on the Medit 500. I considered some of my local equipment reps, as well as cad-ray. Cad-ray won out due to their efficiency, speed of service, and knowledge. Their online presence makes it easy to get help via messaging, social media, or phone.
The scanner itself works great, but make sure to contact them to get the minimum specs required for a laptop -- it will make a difference in how the scanner performs.
To make the scanner mobile, I purchased this cart from Staples: https://www.staples.com/Oklahoma-Sound-Premium-Audio-Visual-Presentation-Cart-40-1-2-H-x-18-W-x-30-D-Black-Ivory-Wood/product_932437.
Lastly, I purchased "3M Dual Lock Fastener" to keep the power module attached to the wand from falling off the cart. I carry the scanner between two offices, so I wanted something sturdy, but removable. (see in photos). The hockey puck shaped holder (comes with the scanner) works great for holding the wand itself.read less - 10/10/2019
If you are looking to buy a Medit, you shouldn't look anywhere else to buy it. My Medit i700 was having issues on a Friday and I was able to get Heather from Cad-Ray to troubleshoot the issue. She remoted into my computer to try and troubleshoot the ...read moreIf you are looking to buy a Medit, you shouldn't look anywhere else to buy it. My Medit i700 was having issues on a Friday and I was able to get Heather from Cad-Ray to troubleshoot the issue. She remoted into my computer to try and troubleshoot the issue and helped with getting Medit on board as well. Once it was confirmed it was a hardware issue, I got sent a BRAND NEW Medit i700 OVERNIGHT.Can you believe that? Service and warranty that Cad-Ray offers is really TOP NOTCH.Highly Recommend Cad-Ray for all things MEDIT. Thank you Heather from Cad-Ray for all your help!!!read less - 2/02/2022
Steve Acker
We received our i700 scanner from CAD-Ray yesterday. It was an upgrade from our i500. The scanner is amazing and Laura was amazing in helping us get up and running in no time. Their support, professionalism, and expertise is unmatched. Thanks CAD-Ray...read moreWe received our i700 scanner from CAD-Ray yesterday. It was an upgrade from our i500. The scanner is amazing and Laura was amazing in helping us get up and running in no time. Their support, professionalism, and expertise is unmatched. Thanks CAD-Ray!- Helena from Elite Dentalread less - 12/23/2021
Geoff Seuk
Best service and support. Period. The product I purchased (Medit i500) is fantastic, but integrating it into my practice has been super smooth because of the support from Cad-Ray. They not only answer the phone with REAL people, but those people ACTU...read moreBest service and support. Period. The product I purchased (Medit i500) is fantastic, but integrating it into my practice has been super smooth because of the support from Cad-Ray. They not only answer the phone with REAL people, but those people ACTUALLY want to help you. Kind of a novel concept in this day and age. Definitely the best customer service I've experienced from an equipment dealer, and I've purchased equipment from just about all the big companies. Will definitely purchase from them in the future. I highly recommend them.read less - 8/07/2022
robert delaney
This summer I decided that it was time to purchase a scanner and train with my team. We could not be more excited as our experience with Laura at Cad-Ray has been just amazing. From the initial sales discussions to the support and training after the ...read moreThis summer I decided that it was time to purchase a scanner and train with my team. We could not be more excited as our experience with Laura at Cad-Ray has been just amazing. From the initial sales discussions to the support and training after the purchase I am very thankful to have purchased my Medit scanner from Cad-Ray. Every text and phone call has been given prompt attention and the after the sale support is first rate. It is a pleasure to leave a 5 star review for both the technology and for Laura!read less - 12/16/2021
Brian Wilkinson
This company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same da...read moreThis company is genuinely amazing. Amazingly good products, but the thing that sets them apart is the support. Frank and Sean have answered any questions I have unbelievably fast. And I LOVE the DOF Craft 5x milling unit. Learning the flow of same day milling was tricky for me, but they held my hand the whole way. Can’t go wrong here.read less - 1/06/2024
Blake Ferando
I purchased my medit in April of 2019 from Cad-Ray. The support offered is second to none, and the training videos are some of the best out there. Add to that a great support team that is fast to answer questions and issues, its hard to beat Cad-Ray. - 6/19/2020
Matt St George
I had 3 Cerec machines and switched to medit. It’s awesome and do not regret the switch one bit. This is the place to buy it bc Armen and Frank are a wealth of knowledge and Frank is awesome with support. He’s always there whenever I need him! - 10/10/2019
Great service even if you own a Primescan. Company is built on customer service. Thanks for the help guys…. - 1/05/2022
Jaspreet Ghuman
Shout out to Nick, Frank and Armen ! Cheers . Great customer service by Nick and Frank. Too early to make a comment about the scanner but these guys are awesome. - 9/19/2020
Ernesto Carmona
When I decided to purchase a digital scanner I decided on user experience. They have provided the best experience I could have asked for, from online support, Facebook support, and in person courses. There is no better team to buy Medit from period...read moreWhen I decided to purchase a digital scanner I decided on user experience. They have provided the best experience I could have asked for, from online support, Facebook support, and in person courses. There is no better team to buy Medit from period. Do yourself a favor and buy from them if you are in the market for an intraoral scanner.read less - 6/16/2020
Steven Oshins
I've been fortunate to have had the opportunity to work with Frank DeLuca this past year. He is always pleasant, willing to help, responsive to my questions and extremely knowledgeable. I highly recommend Frank!! - 12/16/2021
Aaron - Cooleysmiles
fantastic experience with this company for over 7 years! Top customer service and support! Its great having them as part of our team! Highly recommend! - 3/22/2022
Brian Jaques
After weeks of research I purchased the i700 through Nick at cad-ray. My office has never used a scanner before and despite the great pricing, this was still a major purchase for me. Nick was incredibly helpful guiding me through the process while an...read moreAfter weeks of research I purchased the i700 through Nick at cad-ray. My office has never used a scanner before and despite the great pricing, this was still a major purchase for me. Nick was incredibly helpful guiding me through the process while answering my many questions. The customer service was very responsive and my friends who have purchased medit scanner were correct that this is the way to go. 5 Stars!read less - 5/08/2021
Preston Poole
Great company with even better customer service. Premier dental business with digital dentistry and scanners! - 11/03/2022
Jared H
Purchasing my medit i700 from Cad-Ray was a great decision. I did my first training with Kaila and she was fantastic! Super knowledgeable, patient and truly helpful in making sure I was ready to hit the ground running with patient care. I put a call ...read morePurchasing my medit i700 from Cad-Ray was a great decision. I did my first training with Kaila and she was fantastic! Super knowledgeable, patient and truly helpful in making sure I was ready to hit the ground running with patient care. I put a call into cad-ray support in the middle of a case and sure enough Kaila was also the one to answer and handle the situation. She jumped right on my computer and had things fixed in a matter of a few minutes. Awesome support, great staff and overall super positive experience with Cad-ray thus far!read less - 5/06/2022
Farshad Rouhani
I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since s...read moreI do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.read less - 3/01/2020
CAD-Ray has the best customer service and support that you will ever receive from any dental company anywhere. I had an issue with a sintering oven I purchased from them. I needed immediate assistance, because I was in the middle of a case. The perso...read moreCAD-Ray has the best customer service and support that you will ever receive from any dental company anywhere. I had an issue with a sintering oven I purchased from them. I needed immediate assistance, because I was in the middle of a case. The person at CAD-RAY who had the knowledge to help me had just gotten into a car accident and was at the ER. Now most companies and people would have said “Sorry, we can’t help right now due to extenuating circumstances.” Not CAD-RAY! That person called me from the ER, in the middle of his personal problems, and gave me the needed information to solve my problem. Exceptional customer service and support is what you will get from CAD-RAY, and it won’t be for a limited time after your purchase. You won’t go wrong with a purchase from CAD-RAY.read less - 1/29/2023
William Daily
Excellent support and price on our medit IOS! Bought a second one a year later. Can always count on Armen and Frank for help when we need it. - 6/16/2020
Samuel Koth DDS
These guys are great. Always quick to answers questions and trouble shoot. Only a text away...they are spot on. Would purchase from them again in a heart beat......and will soon! We are getting close to adding a second Medit i500 to the office. Every...read moreThese guys are great. Always quick to answers questions and trouble shoot. Only a text away...they are spot on. Would purchase from them again in a heart beat......and will soon! We are getting close to adding a second Medit i500 to the office. Everyone whats to use the one we have!read less - 6/19/2020
DERYCK PHAM
STOP SEARCHING NOW!
Best bang for your buck scanner on the market. we have been using out medit for 8 months now. love our crowns, margins are fantastic. almost no adjustments needed at all. maybe one in ten crowns might have to adjust mesial or...read moreSTOP SEARCHING NOW!
Best bang for your buck scanner on the market. we have been using out medit for 8 months now. love our crowns, margins are fantastic. almost no adjustments needed at all. maybe one in ten crowns might have to adjust mesial or distal to get crown to drop in. occlusion is always spot on. patients love the technology and WOW factor -"SOOO COOOLLL." customer service is great also! dont waste your money on anythign else. our lab even comments on how easy it is to deal with medit and how good the scans are. they recommend it to their other doctors now as well.read less - 10/09/2019
Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work wit...read moreJust got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with.read less - 6/23/2020
David Weber
Much like dentistry is not a commodity, CAD-RAY's service is not a commodity. What CAD-RAY does so well is not just sell pieces of technology affordably and smoothly, but provides service, training, and insight so these tools can be used meaningfully...read moreMuch like dentistry is not a commodity, CAD-RAY's service is not a commodity. What CAD-RAY does so well is not just sell pieces of technology affordably and smoothly, but provides service, training, and insight so these tools can be used meaningfully and profitably.read less - 12/12/2022
Kayla Dobmeier
Customer service is truly the best I've seen. You don't just buy a product from them. There are hundreds of hours of training videos, and they have answered any question we have had in a matter of minutes. We are so glad we purchased our IO scanner t...read moreCustomer service is truly the best I've seen. You don't just buy a product from them. There are hundreds of hours of training videos, and they have answered any question we have had in a matter of minutes. We are so glad we purchased our IO scanner through them!read less - 4/09/2021
Thanh Huynh
I am beyond impressed with Destaney and Cad-Ray! Despite accidentally throwing away my old scanner, which I was supposed to return, their team went above and beyond to advocate for me. Their exceptional support and understanding turned a stressful si...read moreI am beyond impressed with Destaney and Cad-Ray! Despite accidentally throwing away my old scanner, which I was supposed to return, their team went above and beyond to advocate for me. Their exceptional support and understanding turned a stressful situation into a seamless experience. Highly recommend!read less - 8/02/2024
Gregory Camfield
These guys are 1st in class service every time! - 7/08/2022
Paul Crespo
Cad-Ray has been instrumental in implementing and supporting our experience with scanning. Having scanned previously with other services I can truly say that Cad-Ray takes their clients very seriously and will not leave you hanging. They set the ba...read moreCad-Ray has been instrumental in implementing and supporting our experience with scanning. Having scanned previously with other services I can truly say that Cad-Ray takes their clients very seriously and will not leave you hanging. They set the bar very high. Cad-Ray all the way!read less - 12/09/2021
Richard Salvatore
I purchased a Medit Scanner from Cad Ray and the entire experience has been phenomenal. Their customer service is top notch and always accessible by text! I have FaceTimed Frank more than once during a hectic day to help me with my scanner. Thanks te...read moreI purchased a Medit Scanner from Cad Ray and the entire experience has been phenomenal. Their customer service is top notch and always accessible by text! I have FaceTimed Frank more than once during a hectic day to help me with my scanner. Thanks team!read less - 6/19/2020
Graham Reed
I got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confide...read moreI got the Medit scanner last fall and I have been nothing but impressed by it and the support by CAD-Ray. The level of support, training videos, and continuously upgraded software is really impressive. If you are on the fence, you should feel confident in moving forward with CAD-Ray.read less - 6/16/2020
Christopher Godla
I have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few ...read moreI have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few weeks. Medit and cad-ray were great- they sent a new scanner within the week and haven't had any problems since. Customer service has been spot on. Overall I have been very satisfied.read less - 6/30/2021
I had an issue that was due to the Medit settings. Damien logged on remotely to my laptop, and resolved the issue in a couple of minutes. Fantastic service. Thank you. - 8/27/2021
Al Villalobos
Great scanner at a good price...Excellent customer service . I never want to take a conventional impression again! Best upgrade to my office in years. - 11/16/2021
Alec Keon
I was on the fence on getting a scanner for years and finally pulled the trigger. CAD-Ray's support and knowledge has made this one of the best investments in my practice to date. When I spoke with Damien on the phone about my options he literally sa...read moreI was on the fence on getting a scanner for years and finally pulled the trigger. CAD-Ray's support and knowledge has made this one of the best investments in my practice to date. When I spoke with Damien on the phone about my options he literally saved me thousands after figuring out what my exact needs were. I went with the Medit i600, MSI laptop and 3D dental systems cart. The final product looks and feels as premium as it gets.read less - 2/21/2024
Cody Boseman
Cad-ray has been amazing, not to mention they have an amazing product in the medit i500. Their training is great, customer service is quick and thorough, and follow up is consistent. I highly recommend using cad-ray for anything that you may need. - 6/19/2020
AMISH DESAI
Awesome! Great support. If you are planning on getting a scanner, make sure you have Cad-Ray on your side ! - 4/20/2022
Kelly Betts
Customer service has always been top-notch! I personally worked with Wayne Glassoff and he has been super helpful getting our office up and running with 3D printing and has always been a great resource and highly responsive whenever I need anything o...read moreCustomer service has always been top-notch! I personally worked with Wayne Glassoff and he has been super helpful getting our office up and running with 3D printing and has always been a great resource and highly responsive whenever I need anything or have any questions.read less - 9/24/2022
Mary Oliverie
Last year when I started looking into the Medit i500 I had my front desk call 3 sellers to get preliminary information. She told me hands down call CAD-RAY and don’t bother with the others. Boy was she right! Frank got us going with all our hardware ...read moreLast year when I started looking into the Medit i500 I had my front desk call 3 sellers to get preliminary information. She told me hands down call CAD-RAY and don’t bother with the others. Boy was she right! Frank got us going with all our hardware needs and trained us until all our questions were answered. Then Jonathon and Armen jumped in at our 2 day live training in Baltimore. I still review my notes to implement all the great ideas. When I get myself in a jam time to time CAD-RAY responds immediately and fixes my problem. Best decision I have made in the practice in a long time - Thank you everyone at CAD-RAY!read less - 10/09/2019
Got my Medit scanner from here. Purchase went very smoothly. Best part is the on going support. Cad-ray team is great with training and ongoing help if your scanner has hiccups here and there with various updates. - 12/11/2023
Bracy Haynie
I have had the wonderful experience of working with Ryan at Cad-Ray for the last several weeks and he has been very professional and informative on how to properly use the Medit I700 scanner with regard to the software. I would highly recommend using...read moreI have had the wonderful experience of working with Ryan at Cad-Ray for the last several weeks and he has been very professional and informative on how to properly use the Medit I700 scanner with regard to the software. I would highly recommend using Cad-Ray and contacting Ryan for any of your Medit needs.read less - 1/27/2023
We have been using the Medit i700 for about a year now. Frank and his customer service team has made it a smooth transition. He is always quick to reply and is friendly and professional! - 1/26/2023
Michael Pagano
I bought a Medit i500 from Cad-Ray. The service was fantastic. This group also does ongoing training to keep you up to date on how to use the technology.I had a minor issue with hardware and Cad-Ray resolved the issues no questions asked!They have a ...read moreI bought a Medit i500 from Cad-Ray. The service was fantastic. This group also does ongoing training to keep you up to date on how to use the technology.I had a minor issue with hardware and Cad-Ray resolved the issues no questions asked!They have a very active online forum that is supportive. I wouldn’t hesitate to purchase more equipment from them!read less - 10/13/2020
Todd Haskin
The medit is one of the best scanners on the market with the best price. Cad ray's support and training is phenomenal and they are very quick to respond. We work with Laura. Highly recommend. - 12/16/2021
Kurt Adamson
I purchased My first Medit i500 in Sept 2019, fairly easy to set up and learn. I was able to follow the instructions and videos without a problem. I learned tips and trick along the way by following the facebook groups. Anytime help was needed the g...read moreI purchased My first Medit i500 in Sept 2019, fairly easy to set up and learn. I was able to follow the instructions and videos without a problem. I learned tips and trick along the way by following the facebook groups. Anytime help was needed the group at Cad-Ray were quick and sincere finding a solution to problems. I ended up purchasing 2 more i500's in Dec 2019 for my other 2 offices. I didn't think I would enjoy the digital workflow as much as I do. If you on the fence like i was, just do it. get on the facebook groups and post the tips you learn along the way.read less - 1/17/2020
Have been chatting with the CADRAY group for at least a year now even though I did not buy anything from them. They are very receptive, prompt and helpful. Finally bit the bullet and received my Medit yesterday! Now my Bluecam has a new buddy!! - 7/17/2020
Diana Teverbaugh
What can I say ! I have been extremely pleased with my scanner ! I recommend it to all my colleagues ! The support is the best , I bought the extended warranty and my scanner hada small crack and within one day they shipped my a new one ! I can’t wo...read moreWhat can I say ! I have been extremely pleased with my scanner ! I recommend it to all my colleagues ! The support is the best , I bought the extended warranty and my scanner hada small crack and within one day they shipped my a new one ! I can’t work without it ! Thank you !read less - 2/09/2022
Michael White
Everyone I have dealt with during the process of buying my new N4 VHF mill (which by the way is fantastic) last year to buying a new iMedit 500 scanner. Having the open type system has been a God send. No more held hostage by the 2 main systems us ...read moreEveryone I have dealt with during the process of buying my new N4 VHF mill (which by the way is fantastic) last year to buying a new iMedit 500 scanner. Having the open type system has been a God send. No more held hostage by the 2 main systems us same day crown dentists have had to deal with for years. Cad-ray made the financing a snap and the post customer support is unbelievable. Thank you everyone at Cad-Rayread less - 5/12/2020
Alex Compton
I had been looking into scanners for a while and I could not deny the good reviews of CAD-Ray, so I gave them a call. I was pleasantly (not) surprised by the excellent service I received. Laura Geney set up a call quickly and very simply and plainly ...read moreI had been looking into scanners for a while and I could not deny the good reviews of CAD-Ray, so I gave them a call. I was pleasantly (not) surprised by the excellent service I received. Laura Geney set up a call quickly and very simply and plainly discussed with me my options. She gave me all the information I needed as well as told me about all the available specials I would be able to take advantage of! I ordered my Medit i700 and very soon after received training for myself and dental staff. We have been very happy with the service from CAD-Ray and look forward to maintaining a long lasting relationship with them. Would strongly recommend Laura and CAD-Ray!read less - 4/07/2022
Mike Holt
We purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has bee...read moreWe purchased the Medit i700. With the help of CAD-Ray and their amazing support team the transition to digital scanning was simple. Laura Geney walked us through the purchase and guided us during our training with the help of Andy Nova. Laura has been there every step of the way checking in weekly answering all of our questions. We highly recommend CAD-Ray and look forward to doing business with them in the future.read less - 7/24/2022
Steven Acker
The i700 provides amazing ease of use and versatility for any digital restorative application. It’s been game changing for our practice. CAD-Ray’s amazing support and Medit’s constant improvement of the software are revolutionary. I’ve been taking di...read moreThe i700 provides amazing ease of use and versatility for any digital restorative application. It’s been game changing for our practice. CAD-Ray’s amazing support and Medit’s constant improvement of the software are revolutionary. I’ve been taking digital impressions for over 15 years with other systems and nothing comes close to the Medit.read less - 8/27/2021
A newcomer to scanning, I have been impressed with the ease of the process. The commitment shown by each CAD-Ray team member to successful customer training and their skill levelhave been extraordinary. Thank you Kaila, Frank and Andy!! - 5/15/2022